FAQS
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Frequently Asked Questions
General Inquiry
THE COST IS DEPENDING ON THE SIZE AND COMPLEXITY OF THE PROJECT, OUR SERVICES START FROM $200. WE ARE VERY COMPETITIVE FOR THE PRICE COMPARED TO ANY COMPETITOR. OUR PRICES ARE AT LEAST 30 PERCENT LESS. 2D PLANS START WITH $75.
WE SEND THE FIRST DRAFT WITHIN 2 TO 3 DAYS TO OUR CLIENT SO THEY CAN REVIEW AND SEND US THE FEEDBACK. ONCE WE RECEIVE CLIENT’S FEEDBACK WE WILL SEND THE FINAL RENDERING IN 1 OR 2 DAYS.
WE DO NOT CHARGE FOR UP TO 3 REVISIONS AND LESS THAN 30 PERCENT OF THE CHANGES. AFTER 3 REVISIONS WE CHARGE A MINIMUM FEE DEPENDING ON THE PROJECT SIZE.
YES, WE HAVE COMPLETED MANY PROJECTS WHERE CLIENTS JUST SENT US THE HAND DRAWINGS, IT USUALLY TAKES ONE OR TWO ADDITIONAL REVISIONS.
WE GUARANTEE THAT ANY INFORMATION ABOUT YOUR COMPANY AND PROJECTS WILL NOT BECOME PUBLIC ACCORDING TO OUR PRIVACY POLICY, WHICH INCLUDES NDA; WE OFFER STANDARD AND EXTENDED COPYRIGHTS FOR THE VISUAL MATERIALS YOU GET AS A RESULT; WE TAKE PAYMENTS VIA TRANSPARENT INTERNATIONAL SYSTEMS.
YOU CAN ABSOLUTELY PRINT YOUR RENDERINGS. ONCE THE FINAL RENDERING IS APPROVED, YOU CAN REQUEST A HIGH RESOLUTION COPY FOR YOUR RENDERINGS (NO EXTRA COST), WHICH YOU CAN PRINT ANYWHERE.
YES, WE WILL OFFER A GREAT RATE SO WE CAN ESTABLISH A LONG TERM BUSINESS RELATIONSHIP. PLEASE EMAIL US AT INFO@ARKTEK3D.COM OR CALL 904-377-7088 TO GET MORE INFORMATION.
DESIGN QUESTIONS
Architectural visualization is a process of creating 3D imagery that accurately reflects the planned structure of your building before it is constructed. You can utilize these detailed and comprehensive plans for presentations with clients, submission to Building & Safety, and meetings with contractors.
3D rendering is a creative computer process, similar to cinematography, where an image is produced using three-dimensional data and photorealistic effects. We can recreate any building exterior and interior as well as peripheral landscaping with our cutting-edge design software.
Yes, we do use Autodesk programs to produce high-quality 3D renders and designs. We have experience with the following programs from Autodesk:
- AutoCAD
- Revit
- Civil 3D
- Fusion 360
- 3DS Max
- Maya
- BIM 360
- Alias
- Powermill
Yes, we can open Revit files. Our team has the experience necessary to work with this software.
It depends on the scope of work for your project. Some projects are created entirely in Photoshop, while others don’t require this program at all.
Yes, you can use the 3D images/plans for 3D printing. If you plan to do so, you must specify that you will be using our work for 3D printing before the project begins. Printing requires very specific file types to communicate with your printer.
Yes, on special requests, we can apply the watercolor effect on 3D renders via Photoshop. This will make it look like your building is painted in watercolors.
The turnaround time we require varies from project to project. We recommend you request a quote or speak directly with our project managers at 904-377-7088 to fully understand our process and timeline.
Revision requests are unique to the project at hand. Most revisions can be completed within 72 hours. Your project manager will be in constant communication with you to keep you updated on delivery times.
The first three revision requests are included in your contract. If you require continued revisions, we will need to discuss additional pricing.
Each project has its own timeline based on the size and services requested. You can submit a project overview to request a free quote or contact us at info@arktek3d.com for more information.
If this is your first time working with Arktek3D, we require a 50% deposit before we start work on your project. After your first project with us has been completed, we do not request deposits for subsequent work.
MORE DESIGN QUESTIONS
We do our best to deliver work as quickly as possible, but to ensure accurate, error-free designs, we ask that you give us 5-7 business days from the project start date.
People come to us at many different stages of their projects. If you have just started and have no plans or files, we need a detailed overview of what you wish our team to accomplish for you. Some clients already have some plans and files for their project. To ensure our work is in-line with all previous data, we will need access to:
- Elevations
- Floor plans
- Site plans
- Color chart
The following file types are acceptable:
- CAD
- DWG
- REVIT
All client CAD files are stored in our archive for 6 months just in case you wish to make additional changes or work with us on the same project again. We delete all client files after 6 months. We do not share your files with anyone else unless you make a specific request for us to do so.
Our team strives to stay at the forefront of the rendering industry with the newest available software. To guarantee the best photo-realistic quality, we generally use a combination of 3D Max, V-RAY, and Photoshop. Some projects require additional software.
We are a proud member of the BBB and currently have an A- rating.
If you have any other questions about our work, please reach out to us today.
